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Appointment Policy
Walk-ins only, except for boarding, baths/grooming, and surgeries.

Surgeries appointments are scheduled Monday – Friday. Pets must be brought in between the hours of 8:00 am and 9:00 am. Routine surgeries are released from 4:00 pm to 6:30 pm.

Bath and/or Dips and Shave downs must be brought in before 10:00 am, Monday – Friday.  Your pet will be ready after 4:00 pm.

Space is limited for surgeries and baths/grooming, please call to schedule your appointment or Log in to your Pet Portal to request an appointment. Please make your requests 48-72 hours in advance.

All appointments not cancelled within 1 hour of appointment time will be considered a “No Show” and charged a $25.00 “No Show” fee.

Pre-surgical Policy

Dogs & Cats: No food after 6 pm and no water after midnight.

Clinic Forms

New Client Information Form

The new client information form provides us with all the necessary information about you and your pet to begin providing our services to you. This form is available in English and Spanish.
Click here for the form in English | Click here for the form in Spanish.

Puppy & Kitten Timetables

The puppy and kitten timetables displays the recommended ages your pet should visit our veterinarians at Alamo Dog & Cat Hospital to stay healthy.
Click here for Puppy Timetable | Click here for Kitten Timetable.

Employment Application

Every now and then our hospital is in need of new staff members. If interested, our Employment Application is the best place to start.  You can apply online or print the application and drop it off when you have completed your application.

Payment Options

Payment is due upon completion of services. We do offer Care Credit for cases of emergency. We accept cash, personal checks, Visa, MasterCard, American Express, Discover, CareCredit, and traveler’s checks. We offer the following discounts: Senior Citizen – 60 years or older and Multiple Pets (3 or more). Discounts are not available on flea/tick prevention, heartworm prevention, vaccinations and/or pet food.

Care Credit

As a service to our clients, we are pleased to offer CareCredit, the nation’s leading client payment program. CareCredit has several payment plans to meet every financing need, including No Interest and low interest options, each with low monthly payments and no upfront costs. It’s easy to apply and you’ll receive an online decision in seconds. Apply now or see our staff for more details.

After-Hours Emergencies

We refer after-hours emergencies to Emergency Pet Clinic.
8503 Broadway, Suite 105
San Antonio, Texas 78217
Phone: (210) 822-2873
Fax: (210) 822-3036
www.emergencypetclinic.com
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